Data Security

Privacy Policy

Privacy at a Glance

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy set out below this text.
Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.
How do we collect your data?
Your data is collected, on the one hand, by you telling us about it. This may, for example, be data you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address given in the imprint regarding this or any further questions on data protection. You furthermore have the right to lodge a complaint with the competent supervisory authority.

General Information and Mandatory Disclosures

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various pieces of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmitted over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
The party responsible for data processing on this website is:
Sunnyhome GmbH & Sunnyhotel
Holiday flats & apartments
Halskestraße 1
DE-92442 Wackersdorf
Phone: 09431/39800-11
Email: booking@sunnyhome24.de
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Many data processing operations are only possible with your express consent. You may withdraw any consent already given at any time. An informal email to us is sufficient. The lawfulness of data processing carried out prior to the withdrawal remains unaffected.
In the event of a breach of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection officer of the German federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html (opens in a new tab).
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the browser's address bar changes from “http://” to “https://” and by the lock icon in your browser bar.
If SSL/TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Within the scope of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, a right to have this data corrected, blocked, or deleted. You can contact us at any time at the address given in the imprint regarding this or any further questions about personal data.
We hereby object to the use of contact data published within the scope of the imprint obligation for the purpose of sending unsolicited advertising and informational materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of promotional information, such as via spam emails.

Data Protection Officer

We have not appointed a data protection officer for our company, as one is not required given the size of our company.
However, you may contact us at any time at the address given in the imprint.

Data Collection on Our Website

Our website partly uses so-called cookies. Cookies do not cause any damage to your device and do not contain viruses. Cookies serve to make our offering more user-friendly, effective, and secure. Cookies are small text files that are stored on your device and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser on your next visit.
You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for carrying out the electronic communication process or for providing certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy policy.
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- browser type and browser version
- operating system used
- referrer URL
- host name of the accessing device
- time of the server request
- IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfil a contract or pre-contractual measures.
If you send us enquiries via the contact form, the information you provide in the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 (1) (a) GDPR). You may withdraw this consent at any time. An informal email to us is sufficient. The lawfulness of the data processing operations carried out prior to the withdrawal remains unaffected.
The data you enter in the contact form will remain with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. after we have finished processing your enquiry). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Analysis Tools and Advertising

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA.
The storage of Google Analytics cookies is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
We have enabled the IP anonymisation function on this website. This means your IP address will be shortened by Google within member states of the European Union or other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
You can prevent cookies from being stored by adjusting your browser software accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the data generated by the cookie relating to your use of the website (including your IP address) from being collected by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de (opens in a new tab).
You can prevent your data from being collected by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data on future visits to this website: Disable Google Analytics (opens in a new tab).
For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de (opens in a new tab).
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising by Google as well as visitor data from third-party providers. This data cannot be attributed to a specific person. You can disable this function at any time via the ad settings in your Google account, or generally prohibit the collection of your data by Google Analytics as described in the “Objection to Data Collection” section.
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function allows the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and browsing behaviour on one device (e.g. mobile phone) can also be displayed on one of your other devices (e.g. tablet or PC).
If you have given the relevant consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on any device on which you log in with your Google account.
To support this function, Google Analytics collects Google-authenticated user IDs, which are temporarily linked with our Google Analytics data in order to define and create target groups for cross-device advertising.
You can permanently object to cross-device remarketing/targeting by disabling personalised advertising in your Google account; follow this link to do so: https://www.google.com/settings/ads/onweb/ (opens in a new tab).
The consolidation of the collected data in your Google account is carried out exclusively on the basis of your consent, which you can give to or withdraw from Google (Art. 6 (1) (a) GDPR). For data collection processes that are not merged into your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 (1) (f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.
Further information and the data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/ (opens in a new tab).
This website uses Google AdWords. AdWords is an online advertising programme of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that could be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google Conversion Tracking cookie via your internet browser's user settings. You will then not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
More information about Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/ (opens in a new tab).
You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is used to check whether data entered on our websites (e.g. in a contact form) is being entered by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, time spent on the website by the website visitor, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its website offerings from abusive automated spying and from spam.
Further information on Google reCAPTCHA and Google's privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ (opens in a new tab) and https://www.google.com/recaptcha/intro/android.html (opens in a new tab).

Plugins and Tools

For the uniform display of fonts, this site uses so-called web fonts provided by Google. When you access a page, your browser loads the required web fonts into its browser cache in order to display text and fonts correctly.
For this purpose, the browser you use must connect to Google's servers. This makes Google aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq (opens in a new tab) and in Google's privacy policy: https://www.google.de/policies/privacy/ (opens in a new tab).
This site uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to and stored on a Google server in the USA. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offerings and easy findability of the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
More information on how user data is handled can be found in Google's privacy policy: https://www.google.de/policies/privacy/ (opens in a new tab).